Conditions of Use

1. Introduction

The contents of this website are the property of SIRENIS SERVICE, S.L. (hereinafter, TWIINS), a trading company formed according to Spanish legislation, whose registered offices are at C/ d´es Cubells, 32, IBIZA, and holder of Tax ID No. B07910185, registered at Companies House of Ibiza at volume 79, book 79, folio 133, page IB-3834.

Besides the registered offices, users are also welcome to send their requests, questions or claims to the following email address:

The use of TWIINS’s website and the services and products contained therein entail the users’ acceptance of these General Conditions and of the rules of usage set out in the most recent updated version, hence it is important that the user reads them every time they visit the site, as well as all those specific conditions of each product or service, which must be accepted.

On this website, TWIINS offers information related to the type of activities, products, and services it markets. This website and the web pages contained therein offer you information about the hotel complex called THE IBIZA TWIINS that TWIINS markets and manages. By accessing and using this website, you agree to be bound by the conditions set out below, hence it is recommended that you read this section carefully before beginning. TWIINS reserves the right to change, amend, add, or remove at any time part of these conditions and to make changes to the products and programmes set out on this site without prior notice. It is therefore recommended that it be checked regularly in case of possible changes.

2. Limitations on use

Limitation on personal and non-commercial use. This website is for personal use and may never be used for commercial purposes. It is forbidden to amend, copy, distribute, transmit, reproduce, publish, market, sell or carry out any other activity that may be executed with the content of these websites, not even if the sources are cited, except with TWIINS’s written consent.

No authorisation of any type shall be granted to create for oneself or for any third party a website whose domain is identified with any of the trademarks registered by MATUR, S.L., SIRENIS SERVICE, S.L., or a company in their group, including the identifying name of the hotels.

3. Exclusion of liability

TWIINS accepts no liability for the damages or harm derived from the access, use or misuse of the contents of the website.

All the information that is provided through this site is provided as is, without guarantees of any type, whether express or explicit; TWIINS is therefore not liable for any guarantee with respect to this information.

Some jurisdictions do not allow exclusion from the implied guarantees; hence it is possible that the indicated exclusion does not apply.

Use of this website is at your own risk. Therefore, neither TWIINS, nor its representatives or agents, shall be liable for any loss or harm, or damages, whether direct or indirect, whether special or causal, in any way connected to this site, or which result from the use of this site or of any of TWIINS’s information. You hereby waive the right to bring any claim against TWIINS arising from use of this site or any other information available on this TWIINS website.

4. Liability for contents

TWIINS accepts no liability for the possible discrepancies that may arise between the version of its printed documents and the electronic version published on its websites.
The documents and photographs published on this website could include technical inconsistencies or typographical errors. The information is subject to periodic changes. TWIINS may at any time make improvements or changes in the products or programmes described herein.

TWIINS is not answerable for the veracity of the information that it does not prepare itself or that which is indicated by another source, hence, nor does it accept any liability as regards hypothetical damages that may arise from the use of said information.

5. Intellectual and industrial property

The contents of the site, the domain name, are owned by TWIINS, who enjoys exclusive rights to exploit them in any way, and especially the rights of reproduction, distribution, public communication and transformation.

The user undertakes, in compliance with the provisions of the Intellectual Property Act, to maintain the integrity of the work and to prevent any deformation, modification or alteration of it that harms its legitimate interests or undermines its reputation.

They also undertake to not reproduce, copy, distribute or publish the content of the information on this site without its owner’s written authorisation.

Moreover, this site contains and refers to registered trademarks, patents, trade secrets, technologies, products, processes, and other proprietary rights of TWIINS or over which it has a licence to use.

No license or right is granted over any of those registered trademarks, patents, trade secrets, technologies, products, processes, and other proprietary rights of TWIINS or over which it has a licence to use. All the content of this site, such as text, graphics, logos, icons, images, data compilations, etc., is the exclusive property of TWIINS.

TWIINS reserves the right to bring civil and/or criminal actions against those natural or legal persons and their representatives who violate the provisions of these legal conditions of use, especially as regards intellectual and industrial property rights.

This website is not aimed for distribution, use or access by people from jurisdictions in which the fact of entering this site causes TWIINS to breach any law or regulation in that jurisdiction.

6. Links

TWIINS accepts no liability for the information contained on third-party websites that may be accessed through links or search engines from TWIINS’s websites. The presence of links on TWIINS’s website is merely for informative purposes and in no circumstances does it entail a suggestion, invitation or recommendation concerning them.

7. Other conditions

Use of this website implies no agreement, contract, commitment, employment, company or agency relationship between TWIINS and the user. Any right that is not expressly transferred to them is expressly reserved to TWIINS. This excludes cases of online Booking on this website, which shall be regulated by the Information Society and Electronic Commerce Act and by the steps that must be taken to enter into the contract.

TWIINS accepts no liability that may be derived from the exchange of information between users through its websites. The liability for the statements shared on its websites lies with those who make them.

8. Jurisdiction. Applicable law.

Any conflict that arises from this website shall be governed by Spanish law, hence any dispute that may arise with the users, with regard to the conditions of use and any other claim that may be related to the website’s contents and services, shall be decided by the Judges and Courts of Ibiza, and shall be construed according to Spanish law; the parties expressly waive their right to proceed in their own jurisdiction or any other to which they may be entitled.